Office of the Independent Administrator
OIA

Rules

  1. Rules, Amended 1/1/20 - the Rules for Kaiser Permanente Member Arbitrations Administered by the Office of the Independent Administrator
  2. Rules, Amended 1/1/20, redlined - the Rules for Kaiser Permanente Member Arbitrations Administered by the Office of the Independent Administrator, redlined so the reader can view the changes
  3. Rules, in Spanish, Amended 1/1/13 - the Rules for Kaiser Permanente Member Arbitrations Administered by the Office of the Independent Administrator, in Spanish
  4. Rules, in Chinese, Amended 1/1/13 - the Rules for Kaiser Permanente Member Arbitrations Administered by the Office of the Independent Administrator, in Chinese