Section 1281.96 of the California Code of Civil Procedure requires that organizations such as ours provide specific types of information about consumer arbitrations the organization has received on or after January 1, 2003.  All of the arbitrations in our system are considered consumer arbitrations because Kaiser Foundation Health Plan’s member contracts require that all disputes be arbitrated. Since March 29, 2003, this office has administered these arbitrations. The Law Offices of Sharon Lybeck Hartmann acted as the OIA before that.

The information required by Section 1281.96 is set out in a table, and each box describes a different arbitration.  This table contains information about all arbitrations received by the OIA since January 1, 2003, regardless of the entity acting as the OIA.  The same type of information is found in the same place of each box.  In arbitrations now open, much of the information will not yet exist and so the space in the box will be blank.  We obtain most of the information in the table from records we maintain.  We obtain some of the information, however, from the demand for arbitration or it is reported to us by the neutral arbitrator at the conclusion of a case.  An entry reading "Unknown" means either that the demand for arbitration did not specify that information, or that the neutral arbitrator did not give us that information.

The first item below will take you to the table itself, the second will take you to an explanation of the contents of the table, and the third will explain how to search for information on the table.

1. Disclosure Table

2. Explanation of the Contents of the Table

3. How to Search the Table

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